Can my child use another device besides a computer?

It is the goal of Hartford Public Schools to provide a district device to every student. If you still need one, please complete a request for device here. (Using our Contact Us form, in Question 1, scroll down to Technical Support.)

Until you receive a device, your child can access their online classes through any internet enabled device, including a desktop computer, laptop, iPad/tablet, or even a smart phone.

What if the device we received from the district is damaged or doesn’t work?

If the device you received from HPS is damaged, requires repairs or replacement, or if you need support with a specific application, please complete this support request form. (Using our Contact Us form, in Question 1, scroll down to Technical Support.)

Is there tech support?

Each school is equipped with a device staging area to provide support with device distribution, repairs, and replacements in school. If you need additional support with your device or if you require support with obtaining internet access, please click here. (Using our Contact Us form, in Question 1, scroll down to Technical Support.)

Need tech support?

Click here to submit a support request (Using our Contact Us form, in Question 1, scroll down to Technical Support.)

Need internet access?

If you or your family doesn’t have internet access, you can obtain it for free or low-cost from Comcast.

Click here to visit Internet Essentials
or Call: (855) 846-8376

Emergency Broadband Benefit

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more. Click here to learn more.